not so charmed

My married name is spelled incorrectly (by one letter) on my Pennsylvania Child Abuse Clearance form. Our SW said that it might cause a glitch processing our CIS application and that I should call the office at the American Consulate in Frankfurt to find out if I need to request a new one. I got the number and called. Wrong number. Got another number from the website, wouldn't go through. Called a third number and the man who anwered asked me to read the numbers I had out loud. Then he proceeded to laugh and say they were wrong. And he kept laughing (not sure why it was so funny!), then put me through to another receptionist who connected me with the CIS office. A voicemail picked up but I couldn't leave a message because it was full. I called the receptionist back, she gave me another number. I called, got lots of automated options, pressed the correct buttons, then when I finally got to the right extension, no one picked up. I tried this two more times with the same problem. I spoke to another receptionist and she said there was nothing she could do- either someone picks up or they don't.
Sweet!

Try again tomorrow....